I purchased premier delivery with my first ASOS order, which in theory should give your free next day delivery for a year. Premier delivery wasn’t added to my account so I contacted ASOS to resolve this. After sending emails back and forth for over a week I was sent on to a “specialist team” to deal with the issue who sent me an email the day after saying I’d been added to the premier delivery spreadsheet and would have it on my account within a few days. I then got an email saying premier delivery was added to my account and I was good to go. I have just tried to order and yet again premier delivery isn’t on my account. After searching google I finally found the customer service number, which they hide quite well, and was told to restart the emailing proof of purchase for premier delivery and then I would be sent over to the “specialist team” to be added to the spreadsheet again. For a company of this size and for the amount of people who buy premier delivery this shouldn’t be an issue and everyone I’ve spoken to doesn’t seem to care in the slightest and just wants me to email proof of purchase and start the same 2 week process I’ve already been through. It’s safe to say their “premier delivery” is an absolute premier waste of time.