I regularly order with ASOS and recently received an order containing the completely wrong size(even though I clearly ordered correctly) this order was a gift for my mum (which was even delivered late) so you can imagine the inconvenience this caused. ASOS does nothing to help customers other than advise to return and PAY for express delivery for another jumper. Why should I pay for express delivery when they made the mess up on this size? Then the same person who advised this also closed the chat without resolving my compliant. Very rude.Not satisifed.
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