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Laura Di Girolamo
DO NOT under any circumstances shop at ASOS. Tell all your friends and family to NOT shop with ASOS. Disgusting customer service, some rep named Andrea was trash over email. Incorrect product deliveries, 0 compassion for the customers. I bought something and waited almost a month for delivery and will never receive it because it’s now sold out and they sent me something else by mistake. I asked them to put one on hold while I send back their trashy item they sent me instead, and they couldn’t. So now the actual item I bought is gone. You won’t get anywhere with them, even if they’re the ones who sent you a wrong item. Don’t waste your time and money. I usually never write reviews, but I had to for this situation. You’ll end up filing a complaint on BBB. They need to fire whoever fills orders and deals with customer complaints (complaints because they don’t know how to fix problems they cause)
4 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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