Shocking Quality Control of Bridal Collection & Messed Up Delivery I'm getting married next year and am on a tight budget, so I chose ASOS bridal after hearing positive things about their collection. The first dress I ordered was full of holes. I had to return it. Once I finally got my refund, the dress was out of stock. I had to wait for it to come back into stock and then had to order the dress again. When the second dress (same style dress) arrived, not only did it have a totally different fit to the first one, but it was even worse than the first one with even more holes in it. I had to return the second dress as it was again, unwearable. As a result I realised that ASOS quality control of their bridal collection is extremely poor. People might shrug and say "you get what you pay for" but I wouldn't expect a £10 dress to have holes in it, let alone a £150 dress. Despite this, I then decided to try my luck with a different style of bridal dress. I decided to have it delivered to a local Collect+ point a couple of minutes walk from home as I knew I was unlikely to be at home for the delivery. A few days after ordering I got an email telling me my dress had been delivered, only it hadn't been delivered to the Collect+ location chosen at the time of ordering and it had instead gone to a random Collect+ location in a totally different county! Obviously I was unable to travel that length of time to pick up the dress so I then spent over an hour online with ASOS customer services and then Collect+ and was bounced between the 2 departments several times before learning the only resolution was for the dress to be returned to ASOS by Collect+ and that I'd have to wait 7 working days for a refund. Once ASOS received it back I'd then have to go through the whole process and re-order the dress. 10 days after the dress was returned, I still haven't had a refund and even if I had, the dress is now out of stock in the correct size. I've had to contact ASOS customer services yet again today taking my grand total of online chat time to get this sorted out up to just over 2 hours, only to be told if I've not had the refund by midnight tonight to contact them again! I asked what had happened to the dress I ordered and what I could do now it was out of stock. Nothing. Tough. Absolutely shocking customer service, dreadful quality control and I won't be using ASOS for either my bridal dress or bridesmaids. The photos show one of the dresses and just some of the numerous holes in the dress.