Asos have changed the returns process where you set it up online and take it to your nearest return point. I did this then travelled the 10 miles to do so to be told the code doesn't work... This was after they tried scanning it and manually entering it three times. Asos sent me another one after fice days of asking so I did the same trip to be told the same thing again by collect plus. So 20 miles driven and still unable to return the parcel. So for the last nine days I have messages every day and nicely asked for a label to be posted out to me as I don't have a printer., four times I have been sent a label to print off and then Yesterday they sent me a code to return via asda. My nearest asda is 100mile round trip!!! So trying to save the planet by not putting labels in the parcel has already involved me travelling 20 miles for nothing. I cant seem. To get thru to them about any of it, they aren't reading my message properly at all. They really are joke and for the hassle of all this I Will never order with these bunch of clowns again.