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Anonymous
Terrible customer service and quality. They did not provide a tracking number for my order and when I followed up with customer service they suggested I drive to different post offices in my neighbourhood to find the package, while my city was under lockdown. ASOS brand clothes that I ordered were terrible quality and I decided to return. The returns were down on their site for several days and, again, customer service was rude and unhelpful. Honestly, the sale price isn’t worth the hassle. What kind of online store doesn’t have package tracking or returns?
4 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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