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Anonymous
Do not buy from asos. They are only focused on profit and do not care about loyal customers. I bought a pair of £195 straighteners, which did not work. I then ordered another pair, which also did not work. I explained this to asos and that I lived 7 miles from nearest post office, so could they collect. They said I needed to print a return form, which would mean travelling to town to print off. They did not offer to pay for this even though I had spent nearly £400 on faulty goods, which was not my fault. They offered no solution and just sent me a generic message. Do not shop here, big businesses like this, really dont care even if you've spent thousands with them!!! I will never shop with them again.
4 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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