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Sue Denato
Aspen Dental has the worst organizational skills I've ever seen. Every time I go I get there early I have to wait even though I have an appointment. Unable to get a cleaning when I go for my exam and x-rays so they have to set up a separate appointment just for my cleaning. When my exam was complete they sent me back out into the waiting room to wait for someone to look over my insurance for coverage and to give me appointments I sat there for a half an hour after my exam was done. I then asked the receptionist how much longer will it be, she said whenever the insurance manager is done. I said I've already had my exam I've been sitting out here 30 minutes waiting for an appointment I am not waiting any longer I asked them to call me and I accident the building. Why I would have to go back out into the waiting room after my exam just for appointments in my insurance check is ridiculous. Unfortunately it's the only place I can go that my insurance covers... very dissatisfied with the weight and how they have it organized to make you wait again after your exam is done. So now I will wait for a phone call for my appointments.
5 years ago
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Aspen Dental has a 2.0 average rating from 4 reviews

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