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Anonymous
Missleading advertisement! I have purchased a leather case of men`s manicure for my partner in Cognac brown colour. However I have received completely different colour than advertised on the website - bordo red, rather feminin like. After my email with added photoes (which clearly shows it`s nothing like advertised!) to the customer service I got a short answear that there is nothing they can do and the colour is ,,identical`` on their computer screen to advertised photoes! Pathetic lies. Since I have personalized my item with inicials I was told it`s unable to be returned - but again- it isn`t my fault in the first place that I received completely different colour of the item and their advertisement is wrong and missleading! The item has been discontinued now on their website.... I didn`t get any answer back after my second email. The lack of support is very dissapointing from a known company like this. I am never going to order anything there again.
4 years ago
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Aspinal of London has a 2.4 average rating from 16 reviews

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