Worse celler service in America! There's always a problem with your phone or cellular service! TODAY there system isn't even allowing payments to go through because of there technical issues on they end. BEFORE this they are constantly having technical issues or these raggedy short term phones have issues and don't last a year. If you have high blood pressure like I do.... I FIRMLY ADVISE you to NEVER EVER GET A PHONE OR SERVICE from this company. The FCC needs to DISCONNECT and DISCONTINUE considering this company to handle free service for customers who qualify. Besides that customer service is good for only one thing.... LYING TO CUSTOMERS about anything or any problem you may have with the service. They'll lie just to get you off the phone and will have you waiting for results back and you'll find out... THAT WAS A LIE. My New Years resolution is to change carriers because NONASSURANCE WIRELESS ain't IT! I'M writing this review to save someone else the time , energy and headache of dealing with this problematic company. I don't hate anyone but I wholeheartedly HATE ASSURANCE WIRELESS AND THEY SHOULD JUST SHUT DOWN THIS WHOLE COMPANY AND FIND ANOTHER COMPANY WHO CAN ASSUREDLY provide a positive customer service experience. I've had to contact the FCC and file a complaint numerous of times and apparently they at the Corporate level DON'T VALUE customer feedback to change course! Again! THE WORSE CELLULAR SERVICE IN AMERICA! THE END! PERIOD!