MY PHONE WAS STOLEN AND I AM DISABLE .SO I CALLED ASSURANCE WIRELESS AND REPORTED THIS THEM .SO THEY GAVE ME A HARD TIME MINED YOU I HAVE BEEN WITH THEM FOR A LONG ,LONG TIMES EVERY SENT THE PROGARM CAME OUT FOR THE FREE PHONE.I USE MY PHONE FOR MY DR.TOCALL ME .ANYWAY THEY TOLD ME THAT I WOULD HAVE TO PAY 79.00 FOR AND PHONE.I TOLD EVERY ONE THAT I TALKED TO THAT MY PHONE WAS STOLEN EVEN MANGER. SO I TOLD TO BEN ON 3-21-24 AND I HAD PULLED UP ASSURANCE WIRELESS AND WAS READING THE INFORMATION TO HIM ABOUT IF ANYONE PHONE HAD BEEN STOLEN ;HE SAID THAT THE INFO WAS NOT UP TO DATE AND THE INFOR WAS OUT OF DATE OLD INFO. SO THEN BEN TOLD ME THAT THEY HAD A PROMATION GOING ON AND THAT I WOULD RECEIVED A PHONE IN 7TILL8DAYS. SO BEEN WAITING FOR A PHONE EVEN GET A CONFORMATION NO . SO CALL BACK TO ASSURANCE WIRELESS0N3-28 24 AND TALKED TO ANN AND ASKED HER ABOUT WHEN WOULD I RECEIVED MY AND GAVE HER THE COFORMATION NO AND SHE SAID NO PHONE HAS BEEN ORDERED FOR ME TO RECEIVED. ASKED FOR MANGER AND SHE SAIDED THAT THEY WAS ALL IN A MEETING SO I ASK HER HOW LONG WOULD THEY BE I WILL HOLD ON. SOI HAUNG THEN CALLED TALKED TO ANGLE I ASK TO TALK TO MANGER SO HE CALL THE PHONE I WAS CALLING FROM AND SAYED THAT YOU ALL DIDNT HAVE PROMOTION GOING ON AND HAUNG UP ON ME [ CAHHED BACK AND THEY SAID THAT YOU ALL WAS CLOSED