This is supposed to be a free service for needy people who qualify for the Lifeline program. They instead use their service to try to extract as much money from their customers as possible. They disable the "Wi-Fi Calling" feature of your phone so that your 1000 minutes get spent before your month is over. Then they force you to buy minutes for a minimum of $10/mo for unlimited minutes. THEY ARE BASICALLY SCAMMERS!!! I switched to Access Wireless because you can use the "Wi-Fi Calling" feature, which saves countless minutes per month. I expect not to have to pay at all for this free service, which is how it's supposed to work!