I purchased an ASUS ROG Strix G15 (Model: G513R) 1.5 years ago, expecting a high-quality gaming laptop. Unfortunately, my experience has been far from satisfactory due to a recurring and serious issue. After 1.2 years of use, my laptop started encountering a persistent boot loop, displaying the message "Your PC didn’t start correctly." Despite trying various troubleshooting steps, including resetting and reinstalling Windows, the problem persisted. This is likely a defect of the laptop itself and not due to user error. My warranty was only 1 year but I thought this was something ASUS support can help since it was an error on their end but they weren’t helpful at all. Through research, I discovered that this is a common problem among users of this model. Numerous complaints on forums indicate that the ASUS ROG Strix G15 G513R has an inherent defect causing these boot issues. Given the significant investment (£1600) and the expectation of reliable performance, I am deeply disappointed with both the product and the after-sales support. I advise potential buyers to thoroughly research and consider these widespread issues before purchasing this model.