I’m extremely frustrated and disappointed with how ATG Tickets handled my situation regarding tickets for the "All In" event on February 2, 2025. Here’s a summary of what happened: I purchased two tickets but didn’t receive them by January 31 at 10am, so I emailed ATG Tickets. I was sent the tickets were sent at 1:00 PM on January 31. Later that evening, I received an email at 7:00 PM saying the tickets had been sent. I was unable to I attend the event, so I sold the tickets. Unfortunately, the buyer was unable to get into the show because the barcode wouldn't work. ATG claims they resent the tickets at 7:00 PM on January 31 because I requested new tickets (LIE), but I never got them (because they were never sent) and was never informed that a second set had been sent with the original set being voided. Despite all of this, ATG refuses to provide a refund, leaving me out the cost of the tickets and the money I lost from the sale (which StubHub is charging me for). It’s completely unacceptable that ATG is placing the blame on me for not contacting them when I wasn’t aware of any second set of tickets being resent. If you look at the reviews on this site, it’s clear that this isn’t an isolated issue—many others have faced similar problems. I’m extremely disappointed by ATG Tickets’ lack of communication and poor customer service. They’re leaving customers like me in a tough spot, and I wouldn’t recommend using them based on my experience. If I could give ATG Tickets zero stars, I would.