Have been going to ATS for 15 years + and always found them really good. Went today with query puncture. Told tyre would need replacing as other damage - no problem. Then told price of £119 for tyre they had in stock - seemed huge amount for small car/ middle range tyre. However, told it was unusual size/ prices gone up etc. so went along with it. When I got home, checked online fitted price with ATS - £81.99!! Was amazed and contacted local centre and central customer service to ask why I was not given option to buy online given 50% price hike? Told that it was not their company's job to tell me the options/ up to me to research properly - centre manager was OK but "customer service" Tshani was pretty aggressive in putting this across! I appreciate that online price will be different, but surely not by 50% and not giving me options available feels unhelpful and underhand to put it mildly. Last time I use them and I suggest you specifically ask/ go online before buying from ATS.
1 year ago
ATS Euromaster has a
1.8
average rating
from
147
reviews
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