Damaged my vehicle Damaged my vehicle, couldn’t manage to organise the bodywork repair. They kept my vehicle for 4 weeks promising to repair it. After more than 40 emails and calls I collected my vehicle and agreed to organise the repair myself, they agreed to cover the cost. Four weeks later I’m still waiting for the money and they are now questioning the vehicle hire bill leaving me over £1700 out of pocket. This is still unresolved. They haven’t answered my emails for five days now. Appalling, rude, incompetent customer service, the worst I have ever encountered. Beware.