Just returned a pair of trainers which were in the sale. They arrived with a battered looking box & as they were the last pair left looked like they’d been returned several times ! I only tried one of them on to discover they didn’t fit so returned the same day. I was shocked & amazed when I received an email from customer services yesterday stating they couldn’t refund me as the soles of the trainers were marked!!! I have NEVER in all my years of shopping online been accused of anything like this. I’m awaiting response from customer service as this has greatly upset me. This is my first & last purchase from Atterley !