Car been in and out of the dealership since August,dealer been absolutely brilliant and have kept us in a courtesy car all the way along and are becoming increasingly frustrated at Audi UK and both the technical team and customer relations who I have spoken with and a Sarah Lancelot who is customer relations manager who has been so unhelpful and rude the dealer (VINDIS Bedford)have an idea of what the car really needs but Audi refuses to agree with them just telling them to keep road testing the car in different situations,on this occasion the car car has been in the dealership about 10 day's and have now been told that it will now run into the new year as stated earlier dealer has been absolutely brilliant we have always been loyal customers of Vindis who have always been central to customer service I have told Audi that we refuse to change the car so will continue to fight Audi,we pay Paid £40,000 for the car NOT FIT FOR PURPOSE but obviously they have no customer care service,let's just sell cars and forget our loyal customers ANYWAY DON'T BUY AN AUDI UNLESS YOU EXPECT THEM TO BUY AN UNRELIABLE CAR please take note our car is an Audi S-line convertible registration number C6BTM but Audi only recognizes the car on the original plate LM19VHY as they won't recognize it with the Cherished Plate. If you require anymore information speak with Sarah Lancelot customer services or Andrew Dolan MD of Audi UK based at Milton Keynes press or anyone else can contact them for further information! ! !