I have a 65 plate Audi A5 quattro TDI with a DSG gearbox on pull away there's a massive delay its been back to Taunton Audi on several occasions and I get told its just characteristics of the car also when we took it is for its service we told them about a knocking coming from the front end when we returned to pick up the car and was told the knocking was characteristics of the quattro 4 wheel drive. we took the car to a independent garage and was told there is a problem with the car. Taunton Audi where we brought the car keep saying its characteristics of the car so a waste of time they are and told my to phone Audi complaints and they were a total and utter waste of time and couldn't of cared less. Told me in not so many words i was stuck with the car until lease was up or pay to come out early or part exchange for another Audi which is not lightly as they cant even sort the one out we have. Audi dealerships & customer services is got be be the worst service I have ever come across they are patronising and don't care so far as there considered once they have sold you the car and got your money they don't care I will never buy another Audi and urge anyone to avoid buying one because there after sales service and customer service is absolutely disgusting and shocking poor.