Factory ordered an Audi A3 in 2016 and had problems ever since. Audi/VW finance, Audi UK and Mon Motors Cardiff have offered no resolution to this. In fairness the service department in Mon Motors Cardiff have done what they can, but their hands are tied with guidelines and protocols from Audi UK, however the centre hasn’t attempted to get me into a new car. Audi Finance “investigated” my complaint of the problems below and took no further action. This must be their expectations of an Audi? No offer of refunds, compensation for various dealership visits etc etc. Just left to me to keep paying for a faulty car. Will be taking this further to the financial ombudsman. In brief, a car which is close to £30,000 and currently just over 3 years old has: - Not started numerous times - Engine cut outs - Drive system faults error messages - Faulty sensors (to which the dealership did not do any work on it as it was intermittent. This fault resulted in my car was not starting occasionally. - Faulty battery meaning all power was draining and car was not starting - Heated wing mirrors breaking twice in one year - Creaking suspension - Electronic parking break not applying. All of this is alongside random error messages coming up onto the dashboard when driving. These faults did not occur just the once. These occurred multiple times, even after the dealership investigating the vehicle. My car sometimes still doesn’t start and/or cuts out when idling. No one has taken accountability for this and say that it’s “expected” that a car will have faults. This many faults and to this extreme? Doubtful. So if your thinking of getting an Audi, take a look above and think if it’s worth it. I’m moving over to Ford. Get much more for your money.