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Andrew Millington
Audi Basingstoke - Avoid Audi Basingstoke. Have purchased two cars from them, the first was an Audi A1 that arrived with 2 additional doors but don’t worry they are not going to charge for them. Car was for my 18 year old daughter, of course she wanted a more sporty version! The Audi Q2 purchased for my 18 year old son has had a few issues that clearly should be covered under warranty but Audi Basingstoke refused. Their ruling is governed by their warranty manager, clearly not independent. What I don’t know if this is an instruction from Audi to avoid warranty claims to make up for the huge fines from their emission fraud or Lookers PLC profiteering. So I recommend keeping well away from Audi Basingstoke. Their salesman change so often that you are unlikely to buy the car from the same person that hands it over!
4 years ago
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