I made an enquiry for someone to contact me 3 times from last Saturday using the Audi uk website to purchase an S3. A chap called Daniel finally called and promised some pics for the Monday morning as there were no pics on there website. I unfortunately did not receive the pics or a call so I had to make another enquiry using the Audi uk website as the telephone line to the dealership was unavailable due to the pandemic. Anyway Daniel called shortly after my enquiry and promised the pics for Tuesday morning by 10am. Unfortunately this did not happen and all I got was a pic of one of the seats from the car and this was at lunch time today. I called Daniel who said he would need to arrange for one of the guys from the dealership to call and arrange for the video and pics. A chap called Ash who I later found out was suppose to be some kind of long term business/finance manager who was not all apologetic or sympathetic and came across rude and ended the call with me whilst in middle of my conversation for no apparent reason. 5 minutes later he calls back saying line went funny and again no apology and back to being sarcastic and patronising and when I questioned him about the service I had received, his response was ‘you obviously don’t want to by the car’ and hung up. I called and asked to speak to the senior manager to voice my experience which I later received a call from someone who i immediately took his colleagues corner and also became somewhat patronising and refused to email me back as I was suspicious that he was just a colleague pretending to be a senior manager. DO NOT PURCHASE A VEHICLE FROM THIS ROUGH DEALERSHIP.
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