£7000 engine repair after 63,000 miles 2.0L TFSI This is a review of Audi UK (not a specific dealership). In a nutshell I have just been quoted £6976.21 to repair the engine of my Audi TT 2.0L TFSI despite Audi acknowledging via BBC Watchdog back in 2015 they have an 'issue' with the design of the piston rings in this particular engine. I have written to Audi (politely) several times and they have now chosen to ignore my emails. Email copied below: I don't appear to have had any form of response or acknowledgement in respect of my email to you of 2nd September 2020. It has become abundantly clear based upon the evidence accrued that Audi have a significant 'issue' with the 2.0L TFSI engine. So much so that BBC Watchdog and BBC Radio 4 reported on the problem in 2015. At this time Audi UK acknowledged there was an 'issue' and agreed to review each complaint on a case by case basis. I would like to know why, in my case, my complaint has been dismissed by Audi UK. Audi UK also acknowledged a significant problem with oil consumption in relation to the 2.0L TFSI engine inclusive of TT models through years 2011-2013. My vehicle has now been assessed at Audi Cheshire Oaks in the presence of a DEKRA inspector. Both have determined the piston rings are at fault and DEKRA have reported that "In this particular case it is known that the manufacturers have experienced issues of excessive oil usage with similar engines. Therefore, it is reasonable to suggest that this engine may have suffered similar oil burning (usage) for a considerable time and mileage to date". As a result of the catastrophic failure of the engine, Audi Cheshire Oaks have provided an estimated repair cost of £6976.61. This estimate does not factor in any additional works or parts which may be required. This cannot be fully explored until the repair works begin. Both the DEKRA report and Audi Cheshire Oaks repair estimate are attached. I would be most grateful if you, as a representative of Audi UK, would care to advise how long a well-maintained Audi engine is expected to last. I suspect there is no answer to justify catastrophic engine failure at 63,000 miles of a vehicle which has been well maintained throughout its short life. My family have purchased new and used Audi's throughout the last two decades and I am utterly shocked that loyal customers can be treated so appallingly. My family's costs in relation to this event are spiralling. Not only do we have an estimate of almost £7000.00 for repairs but we have the cost of the independent inspection and now my family are having to bear the cost of a hire vehicle whilst we attempt to appeal to the better nature of a company which claims "Audi is an internationally renowned manufacturer of high-quality cars. Our success has been achieved through creativity, commitment, and the ability to generate enthusiasm. The wishes and emotions of our customers are the guiding principles behind our every action". During the current global pandemic, I need my vehicle more than ever, I am an NHS worker who relies on the ability to travel safely to and from work and support those who's needs are greater than my own. You have an opportunity to provide me with the high-quality car which I falsely believed was purchased, you can demonstrate some commitment to resolving this issue and show me how my wishes and emotions are being considered.