I placed an order on their website, and it was weird that they wouldn't send me what I ordered until they talked to me on the phone first. What's up with that? Also, I didn't know that the packaging has 8, 10, 12 servings in each package -- I thought it'd be 1-2 servings, and I'd be able to try out the different meals and recipes to see what I liked and order more of what I liked. Now if I want to try any of it, I'm breaking the seal on all of it and will have to use all of it in a short period of time or throw the rest away... Other than those two things, everything else was okay.