Having traveled always with the help of travel agents, we wanted to change and work with a local tour operator. Augustine Tours popped up in our searches as we were looking for a reliable tour in East Africa. Their website had some ready-made tours for each country we wanted to visit, but we decided to send them an inquiry through the contact form for a custom-made itinerary. The communication was quick with detailed information. They proposed an itinerary after a few days, and we accepted it with some change requests. The whole process took a week to have all sorted out and we were ready to book and pack for a 20-day African journey. Trekking gorilla in Rwanda’s Volcanoes National Park was above all a life-changing and energetic experience. The whole 20-day tour went smoothly. Traveling with a tour operator with flexible options was a rewarding experience. With all enthusiasm, we wouldn’t hesitate to use them in the future and recommend the company to anyone who needs a personalized experience and still figures out how and whom to rely on. Great job Augustine Tours!