I was disappointed with the support from chat - I was looking for an additive free, sweetner (artificial and natural) free magnesium powder, if there was one? When I contacted chat I was informed there are too many products to know such information and I would have to check the ingredients of each individual product. Which I did and thought I had found such a product, only to find when it arrived, that it contained Stevia - this was listed separately to the ingredients , in small print and not visible on photos on the the webite. So i dont feel web page relieable or chat supportive.