I have been very disappointed with my dealings with Australia Direct. I had a number of sales items in my cart and after a brief interruption, I returned to my cart to proceed to check-out only to discover that one of the key items had returned to full price!! I rang the call centre (located in the Philippines) to see if the original price could be honoured, the gentleman I spoke to was pleasant, however, he had no product knowledge and really only acted as an answering service. He advised me that somebody would get back to me, however, he wasn’t sure when! I waited a day, in which time another item went out of stock so I had to process my order (#N100266750) with the items that were left. It has now been three days and I am yet to get a response. The whole thing has left a bad taste in my mouth – I was trying to support an Australian Company and their Australia staff, however, after my experience I’m going back to eBay!
3 years ago
Australian Direct has a
4.8
average rating
from
6,340
reviews
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