Fortunately, I haven't had to call out Auto National but I am impressed by the number of positive reviews from those who have. What particualrly impresses me about Auto National is that they actually reward loyal customers by offering them a renewal premium which either has not increased at all from the previous year (as this year for me) or just a slight increase in line with inflation. This is impressive compared with most other insurance companies! (presumably it helps that I haven't had to claim) I have every confidence that should I require their services, Auto National will be there for me.