Trim on the driver's side of my windscreen bon the outside was left sticking out a lot after I had a new windscreen fitted. I phoned up and they sent out another technician to try and rectify the problem who tried to force the trim back into place leaving it bent out of shape. They are now refusing to fix this issue based on the inspection videos which do not show the affected area in any detail, and the post job video either intentionally or coincidentally pans over it very quickly. I have sent images that actually show the damage to them but they will not accept responsibility.