Appalling customer service from this company. It took 5 weeks before I cracked and cancelled the repair. I had even provided them details of a UK supplier who had my glass in stock. Unfortunately I had chosen to go through my insurance company and they only dealt with Auto Windscreens. I contacted their main office and was told they would Get in touch with an update within 24 hours. No contact at all the first time then it took four days for them to contact me after my insurance company contacted them, I ordered the glass myself from the supplier myself and it was delivered and fitted within a week ! Avoid this company at all cost ! One star rating is too kind, !