TERRIBLE SERVICE! I called yesterday 02/22/2022 at 16:08 as when I’m trying to confirm the replacement windscreen (for my company car) online I’m receiving a message saying “You’re details haven’t been validated. Please check and try again.” The guy in the other line, “Oliver”, ask me details and I gave the details that I know as my boss booked the replacement. I told “Oliver” the issue and want to confirm that the vehicle that they are attending is correct. He ask me about the registration and gave him the registration number and said that it is booked for tomorrow 02/23/2022. Now the technician came to replace the windscreen and said that it is for a different car (my personal car). The technician cannot do anything as he got the wrong size of windscreen. I called again today and have spoken to “Mick” and explain about the situation, he is right when he says that there is no booking on the company car that I’m using as that is already been mention by the technician that came, but when I mention about my call yesterday to one of his colleague named “Oliver” he said I don’t know anyone on that name. He didn’t even seems to listen about my call on his colleague and didn’t even apologise for the inconvenience caused. He just mention that the job was cancelled and refund was processed and we need to rebook it again. This is after I waited in almost or more than an hour after the technician told me someone will call me and no one did. I called them and told them the situation.