First appointment cancelled last minute after scheduling a day off work, second appointment 1 hour drive to find out the wrong windscreen had been ordered (after I had specifically stated what was required), another afternoon off work. Third appointment promised first thing in the morning if I'm willing to drive 1 hour 30 to a fitting centre, to receive a text the afternoon before that it had been moved to mid day. At least a combined 3 hours on hold listening to how excellent their customer service is (although ironically they did recommend that I read their reviews, which I did, maybe don't draw attention to these). Would not recommend, fully do not expect to have my windscreen fitted at the next stated appointment.