Dreadful service!! Avoid this company if you possibly can. I am so far onto my 3rd appointment, and am none too confident my windscreen will be replaced before Christmas. Nobody ever rings you up to say they are not coming. I've logged 2 complaints with Auto Glass over the last 14 days, and still not had a reply from them! My insurers (RAC Insurance) have also spoken to them ( I also logged a complaint about Auto Windscreen with them). My car is illegal, with a crack approx. 350mm long on the windscreen, and growing!. I could go on, but it all falls on deaf ears at Auto Windscreens because nobody seems at all interested. I see an earlier reviewer is saying, AVOID THIS COMPANY LIKE THE PLAGUE!!, and I could not agree more. Repeat, dreadful service!!