With the very cold weather we have had a week ago, my back windscreen shattered. Went to Autoglass. They were excellent. Cleaned up car with all glass, put on plastic and advised they did not deal with my insurance. Telephoned insurance. Autoglass phoned me back within ten minutes. No appointments available on the day and was told it would take a week. After asking insurance how my policy would cover a car sitting on street parked with a broken windscreen, they changed their tune. Was advised autowindscreens would come from Aberdeen the following day and they would telephone me with instructions. They phoned quickly and told me appointment was 11am the following day. The morning of appointment Martin phoned me and said he could do it at 9.30am. He was efficient, police and friendly and did an excellent job. Was very pleased with the end result. Matched proper shading of glass to my car. Excellent company and thanks Martin (Inverness).