Actually had a call yesterday asking if they could bring my appointment forward. I told them they were two weeks late for the original appointment, which they did not turn up to. Advised that I had contacted my insurer and they had given permission to use National windscreens and the repair was made two days after the initial contact with them. The reply from this shower was " Oh okay then " and then cut me off . Absolute joke this lot. Warn everyone you know about them and turn down purchasing car insurance with any company that use this lot for windscreen repairs.