They ordered the wrong glass, booked the wrong dates, had no availability and I missed out on my travel arrangements. I had my windshield cracked on Monday 10th of April, I called them straight away, bear in mind I had travel arrangements booked for Friday 14th. The earliest time slot available was for Saturday the 15th which in itself is ridiculous, they then said they will book it for me but someone will call me the next day, I called the next day to find out that they canceled it altogether but will book me for Monday, which I said ok as I was already down few days of travel. then they called me back saying their system canceled it again but now they picked it up so they'll book it for MONDAY in the city closest to me, which wasn't available on the website, I asked if they are sure it was definitely MONDAY and they said yes, booking confirmation came back and I was booked for Tuesday, they told me they will make sure I have Monday booked but no one called me or changed it. I came for a windscreen replacement on Tuesday and the technician after seeing my car and laughing said "I have the wrong glass for your car" I thought he was joking but it was not a joke. This company is a joke, please avoid it if you can.