Booked replacement windscreen 15th may was given 15th june for fitting. as MOT had been prior booked for 1st june the very earliest for fitting moved to 31st may----- text came through 30th may indicating 1.30pm -3.30 pm for fitting the next day. Link indicated tracking for fitting technician ---- total waste of time???? rang auto windscreens for update at 2.20 pm on hold for 30 minutes -- was informed they would get technician to contact me. rang the AA --- auto windscreens was the company i had to book with so tried for them for update---- got transferred twice on hold for at least 40 minutes while also on another line to auto windscreens -----in all 90 minutes waiting for any update ---- 3.30pm came no update---- technician rang 3 50pm approx was informed 20 minutes away ------- CUSTOMER SERVICE FROM AA AND AUTO WINDSCREENS RUBBISH**** THE LIVE CHAT WASTE OF TIME *** TYPICAL LARGE COMPANIES TAKING THE PAYING PUBLIC FOR GRANTED !!!! PLUS SIDE FITTER WAS GREAT**** Put in complaint to the AA awaiting response