PLEASE DON'T USE! They have said to me today that they do NOT guarantee there repair work only the workmanship. (Which wasn't great) dispite it saying otherwise on their website. Aslo they don't give 100% customer satisfaction like they state on website. The best they can do is refund my insurance company and if I'm luckly I MIGHT get my £25 excess back. My repair has gone bad 18 months after repair. It can't be re-repaired. I was also told that 18 months is a "good" period for a repair. The company that was going to repair it (the other "auto" chip repair company) said they would replace the windscreen if it was there repair job gone bad. When I checked my paperwork it was autowindscreens (sadly) Customer service very poor. Service very poor. Do Not Use them!