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J HOGAN
ROMFORD BRANCH The worst company i have ever dealt with, came round to replace glass, the so called technician, was sticking metal hooks and hoover pipes down inside the door, then he slammed it full force 7 or 8 times. then he announced the mechanism was broke and there was nothing he could do till i got it fixed, he had tested the mechanism before he started and it was working, after he bashed and poked the door it was not working, he didn't want to accept responsibility and drove away still leaving me with no glass. the stupid secretary rang me to say it wasn't his fault, the manager of the Romford branch didn't have the decency to phone me, I have had numerous conversations with them, they don't listen, they keep promising me to phone back, they never do, last spoke to them at 11 am this morning, said I'll phone you back in a minute, 3 hours later ...nothing. They have no regards for the customer or their shoddy workmanship, and its never their fault, I have been without a drivers glass door for 8 days, with no sign of them fixing what they broke, No reliable customer service, an all round bad company, it was the insurance that had them come round, i will not be insuring with Aviva again, who are saying its up to me to sort it with Auto-windscreens, not least its their contractor, Deal with this shoddy company at your displeasure.
1 year ago
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Auto Windscreens has a 3.6 average rating from 1,074 reviews

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