Received a text saying appointment 9.45 to 11.45 then get a phone call the next day from the fitter to say he will be with me 10.00 - 1.00 i told him i have a text saying its 9.45 - 11.45 he said that is wrong and he has 2 jobs before - well I've arranged my schedule around the text i received the day before at 2pm! call auto windscreens CS and they are as much help as a chocolate teapot! i have to go get my kids from school and leave my work at 2.30pm so if he doesn't arrive in time I'm screwed! i told them I'm leaving at 2.30 latest and if it hasn't had time to bond any damage caused to the vehicle or windscreen is there responsibility! the fitter said he will be with me at 11.30 but if he doesn't get to me until 1pm then with 1hr to fit max and 1 hr to bond that takes me to 3pm then I'm late and missed kids collection! NOT HAPPY!