After being spoke to by a very rude lady at customer service who was not helpful at all, I was going to find somewhere else to have my windscreen done. As soon as I put the phone down, I had a phone call and a very helpful man said he could get my windscreen done on Monday which was fantastic. Due to the bad weather, I had a phone call on Monday saying it would not be possible to have the work done, the same day I had a phone call and was able to re book for Wednesday, which I received a text message to confirm the appointment and time. Wesley was efficient and got the job done well and phoned me to tell me what time he was due to arrive, very impressed after a bad start from customer service. I would recommend.