When I phoned up on Friday after my car had just been broken into I was told I had just made the cut off and a new pavenger window was on order to be fitted. Saturday morning came and i got a call saying the window did not arrive after I was told friday night on the phone it had i was told a technician would come out and put a plastic replacement in and then fix the window the following day. It's now the following sunday and I've been told it's not booked till Monday afternoon. So not only have i been broken In to I've been lied two twice all at the cost of 80 pounds. The service was great id give it 4 stars had i not been lied to twice. Once over the phone and to my face. If they just said it will be Monday I would have been fine with that but being left in the dark and have my while weekend messed up when I have a lot of stuff to do is bloody annoying. her