They fitted a scratched windscreen, bubbles on the rain sensor, with gaps in between the mirror plastic which it’s slightly moving and windscreen. All the plastic from outside not on the right position stacked back in, they also lost one of the clips which I never been told, I did notice when I collect the car having a look around, they just lost it but never replace it till I ask to do so. Did the complain, first engineer one comes in telling me I should take £50 voucher there it’s everything as it should be which it’s not true. They offered to replace it with “a better quality one” XYG which was not the right one for my car as o had Pilkington , told them to replace it and the engineer run away because I told him to DO IT PROPERLY this time. Even the engineer comes to me with this XYG windscreen it’s not good , it’s Chinese made, bad quality despite the fact being told by the office it’s better quality, not trustfully with customers. Next day other engineer come , which notice that this XYG it’s not good for my car told office about that customer may refuse it, and he been told GO AND TRY to fit it! I did refuse it , as not same as had and been told by Julie that the windscreen I had on the car replaced one week ago was last one in stock so I should accept the Chinese made one. I did notice that this will not reach anything very soon , I did ask for the £50 voucher , accepting the scratched windscreen as it is , there are only people that not interested on providing the right service for customers despite the fact they charged £125 excess and fitted a windscreen with defects. Just don’t use, I had to because of my insurance! Even if you do use , don’t use Park Royal Branch this is where issues comes from with their manager calling me also and allowing his employee to leave on first day when I asked them to replace it!