I needed to replace the rear windscreen of my Rover 75 after I discovered that one of the heating element connectors had become brittle, detached and that it could not be repaired. Unfortunately, after his searches, Martin, the manager at AW, Stacey Bushes in Milton Keynes, discovered that the type required, i.e. with TV and sat.nav connectors, is no longer available for my Connoissuer SE specification saloon. However, he offered to provide a 'fit only' service if I could find a matching replacement. In due course, I managed to find a replacement screen on ebay and after requesting more detailed photos from the seller, Martin helped me to confirm that it was indeed the right one for my vehicle. The replacement screen was fitted by Keith the day after I called the workshop but he did not fit the chrome trim as several of the fixing clips were either missing or snapped. These will be fitted once I receive some replacements: also found on ebay. I have been most impressed by Martin and his team for the service and assistance provided for what must have been a relatively small job and the fact that Keith, in particular, did not install the trim, cover up the damaged clips and so giving me the opportunity to make good.