I had a smashed rear window and side window. I was told to take my car to the Romford Branch. I followed the address on my site nav which did not take me to the depot. I telephoned the depot and the gentleman seemed rude and inpatient to give me direction. Once I finally arrived they told me they cannot replace my windscreen. As it was raining I asked for some card board to cover my interior so the rain does not get in but the guy refused and said he need the cardboard dispite having several hundred card board pieces laying around everywhere. I even offered to pay for the cardboard. I will never use this company