Do you think that 2 weeks wait is acceptable to have a windscreen replaced. Firstly I tried to have it replaced at home but told I would have to wait a week. I agreed to this and made an appointment for the Monday. Then on the Monday morning I got a call saying the fitter had called in sick, The nearest appointment was Wednesday that did not suit me, so I gave in and took it to their hub on Friday.Then when it was replaced the rubber was not changed because "they did not send one. This company is hopeless and I have contacted my insurance company to inform them of the appalling service I received.