Auto Windscreens cancelled my scheduled appointment Mid Feb because the windscreen hadn’t arrived. They couldn’t offer me another appointment prior to my business trip. I told them it had to be done on 16 March and no later because MOT is due and I have meeting from 17th onwards. They promised me that it would be replaced on the morning of 16th March. I received a link with the date and it had been pushed out again to 17th March, which they knew wasn’t convenient. I called customer services and the reading brach. The glass wasn’t ordered until Friday 13th March, and there is no way the windscreen can be replaced on 16th. The company is a joke. Please please do not use them. Awful. Customer service will not help you. Reading auto windscreen do not care, appointment system is totally inept and just a general lack of customer focus or satisfaction. It’s now 12:40 on 16 March and I have no idea when my windscreen will be replaced. Car will fail MOT, and yet, I have tried to sort the windscreen out 6 weeks prior to MOT.