Had my windscreen replaced via my insurance by Auto windscreens in Leeds. Job was done quickly but the near side window trim wasn’t refitted correctly and it subsequently fell off in transit about a month later. I returned to auto windscreens in an attempt to resolve the matter but the manager was adamant that there was no liability upon their part and insisted that the screen fitters work was infallible and there was no way that he wouldn’t have re- fitted the trim incorrectly. He suggested it had been stolen! I however can not accept this explanation and total lack of ownership of the issue from the branch manager. So I needed up with a bill of £30 for a new trim on top of the £75 excess to pay. Maybe if they took a little more time and care issues such as this may not arise.