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N Prior
Auto WIndscreens are one of the worst companies I have ever dealt with and I strongly advise you not to use them if you value your car. I had replacement windscreen done by them over 3 months ago and they damaged my car in the process. I have spoken to them countless times and been repeatedly lied to that the replacement part was no longer available (a lie), that they would get a dent repair company out (also a lie), that they don't give out the MD's email address (another lie as I found it on the net). Finally I contacted their MD yesterday by email and got a phone call from a customer service agent, who told me that miraculously, despite having absolutely no contact whatsoever from the company for over 7 weeks, that the part (yes, the one that apparently isn't available) is being painted as we spoke. Evidently Auto Windscreens believe that I came down in the last shower and I made it clear that I didn't believe this. It came as no surprise to have been told this morning that there is a dent in the part and that I should take it to a garage. Seriously? I run around in my own time doing the job Auto Windscreens should have done in the first place? Please don't get involved with this company, they really are awful.
4 years ago
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Auto Windscreens has a 3.6 average rating from 1,074 reviews

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