I have ordered from Autobulbs Direct a couple of times now and have always been very happy with the speed at which the items have been dispatched. I have had to contact Autobulbs once as the bulbs ordered did not fit my vehicle and was told to simply return them for a full refund. And I simply love that I always seem to get a little pack of Haribos with my order. Such a sweet touch. Last time I opened my pack and got the bulbs and I was disappointed for a second as thought...'No Haribos?' and then I looked in the envelope and there they were! Thank you...its has always been a pleasure to do business with you. Cecelia Brunott